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OCHT reserves the right to amend its policies and procedures at any time to uphold the safety and well-being of all students, clients, and staff. Furthermore, any modifications will ensure continued compliance with the Standards for Registered Massage Therapists as established by the College of Massage Therapists of Ontario (CMTO), the Accreditation Standards set forth by the Canadian Massage Therapy Council for Accreditation (CMTCA), and the regulations and requirements of the Ontario Ministry of Training, Colleges and Universities.
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<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> POLICIES ON CLINIC PROCEDURES (CP)
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<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> POLICES ON RECORDS (R)
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<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> POLICIES ON HEALTH AND SAFETY PATIENTS (HS)
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<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> RIGHTS AND RESPONSIBILITY (RR)
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| DATE | Date the comment/concern/complaint was received |
|---|---|
| DEPARTMENT | Clinic Patients |
| CORRESPONDING STANDARD/STRATEGIC PLAN GOAL | Standard 7.1 - Policies and procedures for ongoing quality improvement, including collecting, evaluating, and analyzing evaluation data and feedback on a regular and ongoing basis, are in place and followed. Strategic Plan Priority 3: Academic and Clinical Excellence |
| COMMENT/CONCERN/COMPLAINT | What happened? What is the issue? |
| HOW IT WAS RECEIVED | Surveys were emailed to Clinic Patients |
| PLAN | How we intend to respond and act, or if not, briefly list the reason why |
| ANALYZE AND RESULT | if a change has been implemented, was it successful or not |
<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> CLINIC PATIENT EVALUATIONS 2025
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<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> CLINIC PATIENT EVALUATIONS 2024
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<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> CLINIC PATIENT EVALUATIONS 2023
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<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> CLINIC PATIENT EVALUATIONS 2022
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